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Victorinox Carry with Confidence™ Guarantee

Carry with Confidence™ Guarantee

Collections Covered:

  • E-Motion 360 3.0 & 4.0
  • Mobilizer NXT 3.0, 4.0 & 5.0
  • Werks Traveler 2.0, 3.0 & 4.0
  • Architecture 1.0, 2.0 & 3.0
  • Architecture 2.0 Modern
  • Werks Business 2.0 & 3.0

    Our most premium collections are accompanied by premier warranty coverage. The Carry With Confidence™ Guarantee not only covers manufacturing defects in materials and workmanship for the life of the product, but also damage caused by common carriers such as airlines, taxis, trains and cruise ships. Should a defect or damage appear under normal use, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.

    This warranty is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, loss of use, loss of time or damage to the contents of your bag. Shipping costs to our repair center are the responsibility of the owner. The original sales receipt verifying purchase from an authorized retailer is required to validate your warranty coverage. Any repairs made will restore the intended functionality. While repairs will be made professionally, we cannot guarantee the original appearance to be preserved. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

    Proof of purchase

    Note: Please save your store receipt as proof of purchase, as you will need it to demonstrate your warranty coverage. Our warranty only applies to products that were purchased from an authorized Victorinox store or retailer.

    The warranty period starts from the date of the original purchase. Any repairs carried out will restore the intended functionality. While repairs will be carried out professionally, we cannot guarantee the preservation of the original appearance.

    This warranty gives you certain rights and you may also have other rights, which may vary from state to state or between different European countries. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

    Victorinox wishes you much pleasure with your new travel or business bag.