5 Year Limited

Our 5 year guarantee is backed by our reputation ... both the strongest in the industry. Our main goal at Korchmar is to make you comfortable about your purchase, so relax because for 5 years following the date of purchase, Korchmar will repair or replace your item without charge with a similar item (at our option) if it is factory defective in either material or workmanship. In the unlikely event that a defect occurs: Send the piece with a brief explanation, your sales slip and return shipping information:

KORCHMAR
the Leather Specialty Company
1088 Business Lane
Naples, FL 34110

We will return it within six to eight weeks. (All claims must be processed directly through Korchmar, rather than the store where your piece was purchased.)

***Important Note: This guarantee does not cover accidental damage, improper handling, or normal wear and tear; specifically excludes claims for any item other than the piece itself. Any common carrier (plane, train, ship, and bus) is solely responsible for damage to your business case incurred while in its possession. (KORCHMAR does not recommend ever checking business cases as luggage.) Examine your business case immediately after each trip. If it is damaged, submit a claim before leaving the terminal. (KORCHMAR will make every effort to repair damages due to misuse or accident at a moderate charge.) This guarantee does not cover scars, wrinkles, or minor scratches that are natural to all leathers.

Assistance
If you have a customer service issue that requires immediate attention, please email us or call:

Ph: 1-888-771-0200
Customer Service ext 112
CustomerService@Korchmar.com