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Free Returns

If you are not completely satisfied with your purchase, you may return it FREE OF CHARGE! Just call us within 30 days from the receipt of the shipment, and we will send you a prepaid FedEx label for your product(s). Attach the label and return your product(s) within 30 days of the FedEx label date.

Product must be in new, unused condition, with all original tags/hang tags attached. Your card will be credited the original price of the product once Luggage Pros has received and processed your return (original shipping fees will not be refunded). Items returned to Luggage Pros that are not in new, unused condition will be returned to the shipping address on file and original payment method will be charged a $6.95 return shipping fee.

Credits will be issued within 3 to 4 business days from when we receive your returned product(s). Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow 7-10 business days for the credit to appear on your statement. If your original purchase was made by check or money order, your refund will be mailed to your original mailing address, unless otherwise requested.

  • All International and APO/FPO sales are final. Luggage Pros does not accept International or APO/FPO returns..
  • The free return offer is not available on items being returned from outside the contiguous United States or bulk orders where a restocking fee may be applied by the manufacturer.
  • Luggage Pros does not accept returns on personalized merchandise.
  • All luggage and bags must be placed in a plastic bag and returned in a box or shipping envelope. Items not placed in a box will not be eligible for a refund and will be sent back to customer at their expense.
  • Lump sum promotional discounts ($20 off your order) will be distributed across all applicable products. Credit amounts for returns / exchanges will be based on this discounted price.
  • Items that included a GWP (gift with purchase) that are returned must be accompanied with the GWP item or the advertised value of the GWP will be withheld from the credited amount.
  • Orders that include a Pro Perks Reward that are returned will have the value of the Pro Perks amount withheld from the credited amount.
  • Orders that contain more than 10 pieces and have additional discounts do not qualify for free returns.