Luggage Tips

Statistics have proven that a very small percentage of luggage is damaged during air travel. However, if your bag is damaged, it is an inconvenience. You can help reduce the risk of damaged luggage. Here are some tips for you!

Things to know when buying new luggage:

Purchase luggage to meet your most demanding travel needs. People who travel extensively for business have different luggage needs than those who enjoy occasional leisure travel. LuggagePros.com can help you make the best purchase if we know what your needs and expectations are. Read the luggage warranty carefully. Know what types of damage the manufacturer does and does not cover.

Use common sense when checking luggage:

  • Only check luggage that is sturdy enough to withstand airline baggage handling systems.
  • Never check a bag that doesn't completely close. If you need a luggage strap or bungee cord to keep the bag closed, it probably won't survive the trip.
  • Never check a bag that has broken components, such as wheels, handles, zippers, latches, and locks.
  • Never check a bag that is meant to be carried on. Most briefcases, tote bags, plastic garment covers, and items received through retail promotions are not designed to be checked luggage.
  • Don't overpack. Overpacking puts a strain on zippers, seams, frames, and hinges.
  • Clearly label your luggage with your name, current address and phone number.
  • Check your bag carefully in the luggage claims area before departing the airport.
  • Consider replacing old or worn luggage. Luggage that is several years old may not be able to withstand today's automated baggage handling systems.

What to do about damaged luggage:

Report any damage immediately to the baggage service center of the airline on which you traveled. Damage claims should be filed before leaving the airport. By not following this procedure, you risk that the damage will not be covered under warranty or airline policy.

Have a complaint about airline-damaged luggage?

Write: Aviation Consumer Protection Division
U.S. Department of Transportation C-75
400 7th St. SW, Room 4107
Washington, D.C. 20590

Sponsored by Luggage & Leather Goods Manufacturers of America, American Luggage Dealers Association, National Luggage Dealers Association, and International Luggage Repair Association.

Testimonials
  • I received my Anuschka handbag in a timely manner and it was packaged carefully. I love my new bag. Thank you for taking excellent care of my order.

    ~ Lana

  • Your company, Luggage Pros was easy to work with, and the luggage was sent quickly. It was a no hassle purchase and we would definitely recommend your company to anyone who is going to purchase luggage. Thank You.

    ~ Laura

  • Your company provided fast service with delivery of my order. Website is easy and quick to maneuver to make the order process seamless. Pricing was the best I found is my search for a large 28"-30" piece of luggage to take on a two week vacation.

    ~ Dave

  • I was very pleased with my purchase, just as it was shown. The delivery was a very prompt also. I would certainly order from you again if the need arises!

    ~ Linda

  • I just wanted to send a quick note to thank you and your company for the three pieces of luggage I recently purchased. Everything came as directed and I have already passed your name onto several friends.

    ~ Peter

  • The purchasing experience with your company was very easy. The luggage we received seems to be of good quality and was well portrayed on the website. My husband and I were both very pleased with our purchasing experience and can't wait to put it to use!

    ~ Tammy

  • I was very pleased with your website and customer service and am enjoying the items I purchased. Both pieces arrived earlier than originally expected and in perfect condition. I will definitely use your site again when I need to buy additional luggage.

    ~ Vicki

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    ~ Ella

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    ~ Hayley

  • I am very pleased with my Travelpro Luggage. I am currently in London with my new bag, I love the ease of gliding along in the terminals and trains.

    ~ Willie