Luggage Tips

Statistics have proven that a very small percentage of luggage is damaged during air travel. However, if your bag is damaged, it is an inconvenience. You can help reduce the risk of damaged luggage. Here are some tips for you!

Things to know when buying new luggage:

Purchase luggage to meet your most demanding travel needs. People who travel extensively for business have different luggage needs than those who enjoy occasional leisure travel. LuggagePros.com can help you make the best purchase if we know what your needs and expectations are. Read the luggage warranty carefully. Know what types of damage the manufacturer does and does not cover.

Use common sense when checking luggage:

  • Only check luggage that is sturdy enough to withstand airline baggage handling systems.
  • Never check a bag that doesn't completely close. If you need a luggage strap or bungee cord to keep the bag closed, it probably won't survive the trip.
  • Never check a bag that has broken components, such as wheels, handles, zippers, latches, and locks.
  • Never check a bag that is meant to be carried on. Most briefcases, tote bags, plastic garment covers, and items received through retail promotions are not designed to be checked luggage.
  • Don't overpack. Overpacking puts a strain on zippers, seams, frames, and hinges.
  • Clearly label your luggage with your name, current address and phone number.
  • Check your bag carefully in the luggage claims area before departing the airport.
  • Consider replacing old or worn luggage. Luggage that is several years old may not be able to withstand today's automated baggage handling systems.

What to do about damaged luggage:

Report any damage immediately to the baggage service center of the airline on which you traveled. Damage claims should be filed before leaving the airport. By not following this procedure, you risk that the damage will not be covered under warranty or airline policy.

Have a complaint about airline-damaged luggage?

Write: Aviation Consumer Protection Division
U.S. Department of Transportation C-75
400 7th St. SW, Room 4107
Washington, D.C. 20590

Sponsored by Luggage & Leather Goods Manufacturers of America, American Luggage Dealers Association, National Luggage Dealers Association, and International Luggage Repair Association.

Testimonials
  • We received the three pieces and are currently using them on our vacation. They all are working fine. Interesting design on the hanging bags with the zipper on the side.

    ~ Mike

  • I have a trip to India in a week, after which I plan on submitting a review for my purchase. Given my past experiences with Travelpro luggage, and my purchasing experience with Luggage Pros, I imagine it will be a very positive one.

    ~ Pete

  • I am enjoying my wheeled bag very much. I have gotten numerous compliments. The handle goes up and down very easily. I work in a hospital and it's difficult to carry everything I may need. So I pull bag with me and everything is readily accessible.

    ~ Jean

  • Haven't used my new luggage yet but your company had the best prices, selection and customer service, period. Wouldn't hesitate to buy from you again in the future.

    ~ Ken

  • Just a quick note to let you know I had an excellent experience with Luggage Pros. From the initial ordering process to the delivery, everything went seamlessly.

    ~ Beverly

  • I recently purchased a new leather briefcase for my fiance as his wedding gift. He loved it! He was so happy with the quality of the leather and the design of the briefcase. So thank you very much for having good quality materials at a reasonable price.

    ~ Missy

  • I am extremely pleased with my purchase. Thank you for the great price, fast shopping and excellent customer service! I will be ordering from you all again in the future.

    ~ Susannah

  • My daughter loves her map, it is a wonderful addition to her dream of traveling. Thanks so much for your wonderful customer service.

    ~ Terrie

  • I could not be more content. I am completely satisfied and would recommend this site to all my family and friends. Greats products, Great prices, and Superb customer service.

    ~ Daniel

  • My girlfriend absolutely loves the bag with our pictures on it. Thanks for the great service.

    ~ Roman