I appreciate your interest in your customers and their opinions. I wanted to let you know of my great experience with you guys!
I ordered a piece of luggage from you guys a week before I had to leave on vacation (I leave things to the last minute when I really shouldnt). I paid for the three day delivery option, and when getting online, I noticed that it was not scheduled to be delivered to me until after I was already supposed to be on the other side of the world. I called your customer service number on a saturday and spoke to a lovely gentleman who was unable to do anything on saturday, since things were closed and all, but assured me that I would get a phone call as soon as your offices opened on monday morning.
Monday morning, just as expected, I got that phone call, assuring me that my luggage would be on my doorstep in time, and it was.
I really do appreciate your great customer service and the attention that you pay to customers and their needs. I absolutely love my new carry on luggage and it's getting great use in my travels around the world.
Thanks again, you guys really rock
Emma D -a very greatful customer
I had a great experience with your company and got the luggage I needed just in time for my trip, while still saving a ton of money thanks to your sale price. Will definitely be recommending.
Thank you for the follow up email. I found you guys by searching online for a carry-on piece that I needed for a trip in a couple of weeks. The entire process of ordering to receiving was quick and painless. I found exactly what I needed (lucky for me it was on sale) and received it within a few days. I was a little skeptical about ordering luggage online without seeing it in person first, but it was such a good deal that I couldn't pass up and I was impressed when I received it.
I appreciate the thank you email...it's companies like yours that still believe in offering that "personal touch", which goes a long way. I will definitely be shopping with you again in the future!
Hey, thanks for being so efficient at getting those suitcases sent quickly! My son was very thankful!
I have to say the service was better than expected. The luggage arrived quick, the order was correct and a great price. I will definitely be ordering more soon. I'm looking at the 29" version of the luggage I ordered.
You guys are awesome. Thank you for the great service!
I was happy with site navigation as well as your prices and the information provided about each product. And, you seem to have added a Q & A portion to description which makes it more informative.
Your product is awesome!! Will definitely buy again.
Liked the bag so much I ordered a second one this afternoon
Just wanted to let you know we are very happy with our recent purchase of luggage from your company. I got exactly what we were looking for and the price was reasonable. Thank you.
Your map was a BIG hit with my son and his wife at his Birthday party this past Sunday. They are anxious to get past, current and future destnations up on the map as soon as possible.
Lowest price, fast free shipping. What more can you ask for. I have already recommended you to friends.
I'm looking forward to using our new Spinners on our trip to Cancun in two weeks.
My experience with Luggage Pros was excellent. The order shipped promptly, the price was lower than I anticipated, and the product exceeded my expectations.