I appreciate your interest in your customers and their opinions. I wanted to let you know of my great experience with you guys!
I ordered a piece of luggage from you guys a week before I had to leave on vacation (I leave things to the last minute when I really shouldnt). I paid for the three day delivery option, and when getting online, I noticed that it was not scheduled to be delivered to me until after I was already supposed to be on the other side of the world. I called your customer service number on a saturday and spoke to a lovely gentleman who was unable to do anything on saturday, since things were closed and all, but assured me that I would get a phone call as soon as your offices opened on monday morning.
Monday morning, just as expected, I got that phone call, assuring me that my luggage would be on my doorstep in time, and it was.
I really do appreciate your great customer service and the attention that you pay to customers and their needs. I absolutely love my new carry on luggage and it's getting great use in my travels around the world.
Thanks again, you guys really rock
Emma D -a very greatful customer
I had a great experience with your company and got the luggage I needed just in time for my trip, while still saving a ton of money thanks to your sale price. Will definitely be recommending.
Thank you for the follow up email. I found you guys by searching online for a carry-on piece that I needed for a trip in a couple of weeks. The entire process of ordering to receiving was quick and painless. I found exactly what I needed (lucky for me it was on sale) and received it within a few days. I was a little skeptical about ordering luggage online without seeing it in person first, but it was such a good deal that I couldn't pass up and I was impressed when I received it.
I appreciate the thank you email...it's companies like yours that still believe in offering that "personal touch", which goes a long way. I will definitely be shopping with you again in the future!
Working with your company was seamless. We received the product in a timely fashion, undamaged, and as described. I will recommend and shop with you again. Thanks!
We were very happy with the service we received from Luggage Pros and we really like the suitcase we bought. We'll for sure keep you all in mind when we are in the market for a suitcase again.
I am extremely pleased with the leather computer bag I purchased for my husband! He loves it! Thank you!
The luggage shipped promptly and was exactly what I expected. I saw the luggage in a store but it was very expensive. Luggage Pros has the best selection and prices for all types of luggage.
The luggage arrived very promptly. Your site offered the best price for these pieces that we had seen in a store. My daughter is packed and ready to go to Spain with them today! I will definitely use your site again for future purchases.
I love the Travelpro luggage I purchased from your company. You definitely had the best price on the internet and the product is of impeccable quality. And thank you for your great, prompt service!
I had a very good experience with my first purchase from Luggage Pros; and would happily recommend it to everyone I know.
Just wanted to say that I received my luggage and it exceeded my expectations. The customer service, email updates, shipping time and quality of the product were better than I hoped. Great job and you will definitely get my business again in the future.
Great customer service!! I change the color of my order and it was no problem! I will definitely use your company and recommend others try you out! Thank you.
Wonderful experience. Will definitely shop with you again when I need another bag.