I have to place on record my appreciation of your service. Although some items have yet to be delivered - and I was given adequate notice of the lead times involved - I have to say that I am very impressed with your service and will naturally recommend you to all who I know. I had mistakenly pressed an order for brown cases when black were needed and the matter was dealt without fuss and the merchandise received exactly in accordance with the timescale advised. Where discount was to be indicated at check out this was duly reflected. Well done and thank you for what is an excellent service. Your website is one of the best I have had to deal with.