Carry With Confidence™ Guarantee

Victorinox® Mobilizer NXT® 3.0, Werks Traveler™ 2.0, Architecture™ and E-Motion ® 360° products are guaranteed to be free from manufacturing defects in materials and workmanship for the life of the bag. We will cover damage to your product caused by a defect in the workmanship or materials. The Carry With Confidence™ Guarantee also covers repairs of a functional nature if the damage is caused by a common carrier through abuse or mishandling of your bag. This guarantee does not cover damage from ordinary wear and tear or the contents of your product. As with any travel gear product, component parts, particularly moving parts, will show wear over time, and eventually may need to be refurbished or replaced. If such wear and tear occurs, we can provide you with generous options for repairing or refurbishing your product.

Please direct any questions to our Customer Service Department:
TRG Group, 2047 Westport Center Drive, St. Louis, MO 63146.
1-888-658-0717

Lifetime Warranty

Victorinox® Lifestyle Accessories 2.0, Lingo™ and University products are guaranteed for the life of the product to be free from any and all manufacturing defects in material and workmanship. We will cover any damage to your product caused by a defect in the workmanship or quality of the materials. We have the right, at our option, to repair or replace the merchandise. The guarantee does not cover damage resulting from abuse, neglect, improper handling or common carrier damage. The guarantee does not cover ordinary wear and tear. As with any travel gear product, component parts, particularly moving parts, will show wear over time, and eventually may need to be refurbished or replaced. If such wear and tear occurs, we can provide you with generous options for repairing or refurbishing your product.

Please direct any questions to our Customer Service Department:
TRG Group, 2047 Westport Center Drive, St. Louis, MO 63146.
1-888-658-0717