Skyway Luggage Company manufactures its products to provide you with both quality and value. Our objective is to be certain that the product you purchase is completely free of defects in materials and workmanship and our limited warranties are in place to assist you in the unlikely event that a defect should arise. Be sure to refer to the specific warranty that accompanied the bag at the time of purchase.

If you believe that your luggage may have a defect and you reside in the United States, please contact us at (206) 256-1601 or e-mail us at info@skywayluggage.com. We will refer you to our nearest repair station so your luggage may be evaluated to determine whether or not a defect exists. For Canadian consumers, contact skyway@telus.net. For UK consumers, please contact info@skyway-europe.com.

If a defect should become apparent during the warranty period, Skyway will repair your luggage at our expense. Or, we may opt to replace your luggage at our expense with the same piece, or with another similar piece of equal or greater value. In either case the final determination will be made by the authorized repair location on your behalf.

It is the consumer's responsibility to transport the bag to the authorized repair location, and to provide the original receipt. While we make every attempt to use repair locations that are conveniently located, occasionally you will be required to send your bag insured and postage paid to the closest authorized repair location. The warranty does not cover transportation charges.