5-Year Guarantee

You have become the lucky owner of a RIMOWA suitcase. It has been manufactured with care. This high quality product is guaranteed for 5 years by RIMOWA from the date of purchase, against defects caused by defective workmanship or material.

In the event of defective workmanship or material, the suitcase will be replaced or repaired free of charge by RIMOWA. Freight costs to the repair station are borne by the owner; return freight costs are borne by RIMOWA.

No claims for other damages, like scratches, abrasion, deformations, etc. will be accepted. In case of damages of those kinds, we should suggest you to inform the carrier, who will make out a certificate about the damage at the airport or railway station. That certificate must then be submitted to the carrier together with a purchase receipt.

We wish you many years of trouble-free service.