Our 5 year guarantee is backed by our reputation ... both the strongest in the industry.

For over 82 years Korchmar has been hand crafting cases and we have stood behind every case we have built. We combine old world craftsmanship with the finest materials available to produce a product we are proud to guarantee. Our main goal at Korchmar is to make you comfortable about your purchase, so relax because for 5 years following the date of purchase, Korchmar will repair or replace your item without charge with a similar item (at our option) if it is factory defective in either material or workmanship.

In the unlikely event that a defect occurs: Send the piece with a brief explanation, your sales slip, and $10.00 to cover postage and handling to:
KORCHMAR,
(a division of The Leather Specialty Company)
1088 Business Lane
Naples, FL 34110

We will return it within four weeks. (All claims must be processed directly through Korchmar, rather than the store where your piece was purchased.)

Important Note: This guarantee does not cover accidental damage, improper handling, or normal wear and tear; specifically excludes claims for any item other than the piece itself. Any common carrier (plane, train, ship, and bus) is solely responsible for damage to your business case incurred while in its possession. (KORCHMAR does not recommend ever checking business cases as luggage.) Examine your business case immediately after each trip. If it is damaged, submit a claim before leaving the terminal. (KORCHMAR will make every effort to repair damages due to misuse or accident at a moderate charge.) This guarantee does not cover scars, wrinkles, or minor scratches that are natural to all leathers.