Luggage Pros Corporate Vision

Core Purpose

To provide products and resources that enriches and simplifies people’s lives.

Core Values

Customer Service

Our primary focus will be to solve our customers’ problems and simplify their lives. We will seek to understand each customer’s unique needs and draw upon an unmatched level of product knowledge to deliver a solution that exceeds their expectations and breeds loyalty. We will ‘WOW’ our customers with the level of service they receive.

Honesty and Integrity

We will act with integrity and professionalism in our dealings with each other and our business partners. We carry ourselves with the pride that comes from doing the right thing legally, ethically and morally. Our relationships – both internal and external – will be built on a foundation of trust, respect, and honesty.

Accountability

We are accountable to our customers, vendors and employees. Personal accountability and individual contribution is paramount to the success of Luggage Pros. We will recognize and celebrate positive contributions, but also acknowledge, correct, and learn from our mistakes.

Employee Engagement

We will contribute to a secure, supportive, and inspiring work environment. We will create a culture that offers challenging and rewarding work opportunities that nurture personal and professional growth. We will reward hard-work, commitment, and initiative but also recognize the importance of work/life balance.

Entrepreneurial Spirit

We will continually drive towards identifying and creating opportunities. Energetically and innovatively, we will pursue these opportunities in an effort to bring visions to life. We will never be satisfied.

Testimonials
  • Everything was great. It was an easy ordering experience and the engraving on the map was just beautiful. Everything came so quickly and was in perfect condition!! My husband said it was his favorite gift that he got this year!

    ~ Michele

  • Your price and prompt delivery was awesome!! I have told many of my friends about your great prices and service. I will be back to shop next time I have luggage needs.

    ~ Michaelene

  • Just wanted to let you know, I was very pleased with my recent purchase. The picture and the description of the travel-kart made it easy to find exactly what I was looking for. The price was right and I received it very quickly.

    ~ Andy

  • I so appreciate the inventory on your website. I was impressed with the prompt delivery of my order. My sister loved the backpack I purchased from Luggage Pros. I would recommend your company to others and will probably order again in the future.

    ~ Jean

  • I was concerned that, with the price so low, the product might not be up to my standards. But I was delighted!!! I love the briefcase I ordered for my fiancé and am sure he will too. What a great deal!

    ~ Kate

  • I ordered the new luggage as a gift for my husband and he loved it. He will be using it this weekend for the first time and I can't wait to see if it makes his traveling easier and how the luggage holds up.

    ~ Myla

  • I'd like to thank you for your prompt service, fast delivery and great prices. I'd shop from your company again. Thanks again!

    ~ Matt

  • Just wanted to say my Granddaughter loved her new luggage. I will defiantly order from you again.

    ~ Corene

  • I will definitely be a return customer...fast delivery and quality product! Very pleased that the luggage racks were made in USA--thanks for offering these!

    ~ Marsha

  • The world map is perfect. Your service was impeccable. My daughter loves her map. I actually need to order another one just like the one I ordered. Thanks so much!

    ~ Carol