Luggage Pros Corporate Vision

Core Purpose

To provide products and resources that enriches and simplifies people’s lives.

Core Values

Customer Service

Our primary focus will be to solve our customers’ problems and simplify their lives. We will seek to understand each customer’s unique needs and draw upon an unmatched level of product knowledge to deliver a solution that exceeds their expectations and breeds loyalty. We will ‘WOW’ our customers with the level of service they receive.

Honesty and Integrity

We will act with integrity and professionalism in our dealings with each other and our business partners. We carry ourselves with the pride that comes from doing the right thing legally, ethically and morally. Our relationships – both internal and external – will be built on a foundation of trust, respect, and honesty.

Accountability

We are accountable to our customers, vendors and employees. Personal accountability and individual contribution is paramount to the success of Luggage Pros. We will recognize and celebrate positive contributions, but also acknowledge, correct, and learn from our mistakes.

Employee Engagement

We will contribute to a secure, supportive, and inspiring work environment. We will create a culture that offers challenging and rewarding work opportunities that nurture personal and professional growth. We will reward hard-work, commitment, and initiative but also recognize the importance of work/life balance.

Entrepreneurial Spirit

We will continually drive towards identifying and creating opportunities. Energetically and innovatively, we will pursue these opportunities in an effort to bring visions to life. We will never be satisfied.

Testimonials
  • The luggage arrived very promptly. Your site offered the best price for these pieces that we had seen in a store. My daughter is packed and ready to go to Spain with them today! I will definitely use your site again for future purchases.

    ~ Kim

  • I love the Travelpro luggage I purchased from your company. You definitely had the best price on the internet and the product is of impeccable quality. And thank you for your great, prompt service!

    ~ Robert

  • I had a very good experience with my first purchase from Luggage Pros; and would happily recommend it to everyone I know.

    ~ Thanh

  • Just wanted to say that I received my luggage and it exceeded my expectations. The customer service, email updates, shipping time and quality of the product were better than I hoped. Great job and you will definitely get my business again in the future.

    ~ Russell

  • Great customer service!! I change the color of my order and it was no problem! I will definitely use your company and recommend others try you out! Thank you.

    ~ Tiffany

  • Wonderful experience. Will definitely shop with you again when I need another bag.

    ~ Jennifer

  • I had a very positive experience with Luggage Pros from beginning to end.

    ~ Terry-Ann

  • Thanks so much for another perfect purchase from Luggage Pros. The deal and value for the money was second to none. We will certainly be making good use of these for our trip to Las Vegas!

    ~ Elizabeth

  • The luggage is excellent quality. The delivery was quick. I would definitely order from Luggage Pros again. Thank you for your service.

    ~ Dee

  • This is my second order from Luggage Pros and I wanted to tell you how pleased I am to have found your website. Not only the prices and selection are outstanding, but the service and delivery time has been excellent.

    ~ Susan