Luggage Pros Corporate Vision

Core Purpose

To provide products and resources that enriches and simplifies people’s lives.

Core Values

Customer Service

Our primary focus will be to solve our customers’ problems and simplify their lives. We will seek to understand each customer’s unique needs and draw upon an unmatched level of product knowledge to deliver a solution that exceeds their expectations and breeds loyalty. We will ‘WOW’ our customers with the level of service they receive.

Honesty and Integrity

We will act with integrity and professionalism in our dealings with each other and our business partners. We carry ourselves with the pride that comes from doing the right thing legally, ethically and morally. Our relationships – both internal and external – will be built on a foundation of trust, respect, and honesty.

Accountability

We are accountable to our customers, vendors and employees. Personal accountability and individual contribution is paramount to the success of Luggage Pros. We will recognize and celebrate positive contributions, but also acknowledge, correct, and learn from our mistakes.

Employee Engagement

We will contribute to a secure, supportive, and inspiring work environment. We will create a culture that offers challenging and rewarding work opportunities that nurture personal and professional growth. We will reward hard-work, commitment, and initiative but also recognize the importance of work/life balance.

Entrepreneurial Spirit

We will continually drive towards identifying and creating opportunities. Energetically and innovatively, we will pursue these opportunities in an effort to bring visions to life. We will never be satisfied.

Testimonials
  • My experience with Luggage Pros was awesome! Thanks for the great prices and great service.

    ~ Jeffrey

  • I’ve now used luggagepros.com for several purchases and will keep coming back. Your prices, quality of service, timely delivery, and excellent customer service can’t be beat. You are absolutely meeting your missions. Keep up the great work!

    ~ Steve

  • I am very happy with your product and the service of your company. Will certainly do business with you again as the need arises.

    ~ Rick

  • The bag is gorgeous and exceptionally functional. I am so pleased.

    ~ Kathleen

  • My experience was perfect. Arrived early, great shape. And I love the luggage.

    ~ Mary

  • Thank you for providing such amazing, prompt and courteous service. I love my purse and the was more than satisfied with your entire staff.

    ~ Ellen

  • Luggage tags look fantastic! Ya'll did a great job and we can't wait to give them to the guests at a bridal shower! Thanks again!

    ~ Alysia

  • My experience with Luggage Pros was great. The care and attention you obviously give pays off, certainly for this happy customer. I just wish I needed more luggage now!

    ~ Gail

  • I love my new suitcase. It is perfect and arrived quickly. I will definitely recommend your site. Thank you.

    ~ Geri

  • A pleasure to deal with your company all went perfectly. Thank you.

    ~ Marilyn