Credit Card Security

Shop Online with Confidence at Luggage Pros

Providing you with a secure online experience is a high priority of at Luggage Pros. We recognize that your privacy and security are of the utmost importance, and we have devoted a great deal of effort to ensure that your personal information is safeguarded. Your transactions are not only supported by industry-standard data encryption, but also protected by Luggage Pros's Secure Shopping Guarantee.

Please take a moment to read about the steps that we have taken to help protect your information and make your online transmissions safer. We also invite you to review the steps you can take to help protect yourself further.

Secure Shopping Guarantee

With our web site, you never have to worry about your credit card safety. If unauthorized charges are made to your credit card as a result of shopping with us, you will not be held accountable.

Under the Fair Credit Billing Act, federal law limits your responsibility for unauthorized charges up to $50.00. This means that your bank cannot hold you liable for more than $50.00 of fraudulent charges.

If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00.

We will cover this liability only if the unauthorized use of your credit card for purchases made at our web site resulted through no fault of your own.

Reporting Unauthorized Charges

In the highly unlikely event that you discover unauthorized charges on your credit card within 60 days of your purchase on our web site, here's what to do:



We'll protect you. For security purposes, our fraud department will confirm your claim. If the fraudulent charges resulted through no fault of your own, we will then credit your credit card up to a maximum of $50 and send you a letter that confirms our reimbursement.

Protecting You Against Fraud

Data encryption.

To help protect your credit card number and personal information, we encrypt every order. Encryption is a process by which we use software to scramble your credit card number and personal information in transit to Luggage Pros.

Positive identification.

Luggage Pros store website is registered with site identification authorities to enable your browser to confirm our store's identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided.

Privacy Concerns.

If concerned only about the privacy of your credit card information, we encourage you to submit your order electronically by fax or email without a credit card number and a sales representative will contact you to obtain this information. If you are still uncomfortable with submitting your personal information via the Internet for any reason, please feel free to contact us over the phone to complete your order.

Your privacy is important to us. View our privacy information here.



With these security measures in place, you can also feel confident that every credit card transaction you make at Luggage Pros is protected by the Secure Shopping Guarantee . For more details, take a look at this guarantee above.

We hope that once you understand the measures we employ and the steps you can take to protect yourself, you'll be as confident about the security of your transactions and personal information as we are. The end result? When you buy online with Luggage Pros, you can buy with a measure of confidence.

Testimonials
  • Always get great service... and appreciate being able to reach a real person at odd hours.

    ~ Don

  • I received my order quickly and in great shape. It was the beat price for exactly what I wanted.

    ~ Cathy

  • I would like to share with you about my opinion of your product and to be honest I was in complete shock. It's way beyond my expectations. My husband will love it and i will definitely be interested in more of your product.

    ~ Amber

  • Very positive experience with your company. The personalized luggage tags I ordered were a gift for my daughter. She loved them. The ordering process was easy and the product met my expectations.

    ~ Michelle

  • Just wanted to say I'm very satisfied with my purchase. I'm confident I'll be using my bags for many years to come! Thanks!

    ~ Stephanie

  • Thanks I would recommend Luggage Pros to anyone needing luggage.

    ~ Miles

  • Love my luggage and price was great! Will recommend you.

    ~ Allyn

  • Every transaction I've made with Luggage Pros has been great. No issues, no damage, easy ordering, etc. Thanks.

    ~ Doug

  • I was very well pleased with Luggage pros service. Very pleased with my Kart and with the price.

    ~ Elias

  • Very, very pleased with the spinner luggage that I ordered from you. It’s feather light and will fit my needs perfectly… I’m thinking about ordering another one for my husband.

    ~ Cathy