Privacy Statement

General

Luggage Pros respects the privacy of every individual who visits our website.

This Privacy Statement outlines the information we will collect and how we will use that information.

This Statement will also instruct you on what to do if you do not want your personal information collected when you visit our website.

Personal Information

We will not collect your name, address, telephone number, or e-mail address unless you provide it to us voluntarily. However, we may attempt to collect such information if we believe your use of this website violates any laws. If you do not want this information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the e-mail address listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files. When you do provide us with personal information, we may use that information in the following ways, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve our services. We may also use that information to contact you. However, we will not provide that information to third parties.

Children

We have no intention of collecting any personal information (that is, name, address, telephone number, or e-mail address) from individuals under eighteen years of age. Where appropriate, we will specifically instruct children not to submit such information on our website. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the e-mail address listed at the bottom of this Statement to request that this information be deleted from our records. We will use reasonable efforts to delete the child's information from our existing files.

Other Information Collected Automatically

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, the origin of the website from which you linked to our website and third party vendors may use cookies to serve ads and/or badges based on a user's prior visits. Users may opt out of third party cookie use by visiting the Network Advertising Initiative opt out page.

Information We May Place Automatically On Your Computer's Hard Drive

When you view our website, we may store some information on your computer. This information will be in the form of a "cookie" or similar file and will help us in many ways. For example, cookies allow us to tailor our website to better match your interests and preferences. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Who to Contact

If you have submitted personal information through this website and would like that information deleted from our records, please contact us at the following e-mail address: [email protected]. We will use reasonable efforts to delete your information from our existing files.

Testimonials
  • Very satisfied. Delivery was speedy and luggage came in mint condition. Thank you for your prompt service, and the price was very good too!

    ~ Adrian

  • Suitcase arrived in a timely manner and as ordered. Thanks for the ease of ordering.

    ~ Margo

  • I was very pleased with the garment bag that I purchased. When I arrived at my destination, the gown I purchased for a wedding (which was the reason I purchased the garment bag to begin with) arrived perfectly. I would highly recommend the product and your company.

    ~ Annette

  • This was my 3rd order with luggage pros and it was once again a pleasure. Your staff members are incredibly polite and helpful and it is a pleasure to deal with them. My order was correct and arrived promptly.

    ~ Gina

  • Awesome products! I am very pleased with my new luggage bag & cubes. I went on my trip last week and I couldn't ask for a better choice in luggage for me. I searches for a while until I chose the luggage & your company offered me what I was looking for!

    ~ Charlotte

  • Very satisfied customer. Product was exactly what I expected and service was first rate.

    ~ Neale

  • Hi just wanted to let you know it is nice to findable company that ships to Canada. The product arrived and I am very happy with it. Will definitely recommend this company.

    ~ Tracey

  • This was my first purchase from Luggage Pros, and it was an excellent experience. Good interface on the website, great pictures of the items, and the ability to pay with PayPal was an unexpected plus!

    ~ Jeanann

  • Quick note to say that your service was simply mind boggling (received the day after ordering) and having just used the luggage on a trip I feel that the value was exceptional. I've already recommended your site and will continue to do so. Thanks a million!

    ~ David

  • Thank you for the customized luggage tags. They are perfect!! I bought them as a gift for my boyfriend. I have no doubt that he will love them as much as I do. Thank you again for your great service.

    ~ Ligaya