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| Luggage >> Policies >> News |
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2006 proved to be the most successful year to date for Luggage Pros. One of the many factors that contributed to a successful year for Luggage Pros, was the newly designed website and shopping cart. "Both our technical and design staff did a fantastic job of putting together a great new website. The feedback we've received from our customers has been phenomenal," states Dane Lundahl, Operations Manager. Another major contributor to the growth Luggage Pros experienced over the past year was a move to a bigger office facility and warehouse. This expansion enabled the company to double the number of employees, and add a number of new lines of luggage, business cases, and travel accessories. The additional warehouse space is a key factor that gives Luggage Pros increased control of both inventory and shipping times. Customer Service Manager, Rachelle West-Paige says, "The ability to stock so many products in our warehouse, allows us to better manage the entire order process from start to finish. Managing this process, and keeping our customers informed of every step along the way is crucial to our company's success." The growth Luggage Pros has shown over the past 5 years is a direct result of the company's efforts to focus on the consumer. Future plans for the company all seem centered around creating a positive experience for the visitor. "Our main focus will always be centered on personalization. The most exciting aspect of working for an online retailer such as Luggage Pros is the ability to customize our store towards our customers needs. By continually adding information, site features, and products, the potential for growth is limitless." Says Nick Lecy, Director of Web Marketing. |
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Luggage Pros 1409 Fairfield Road Minnetonka, MN 55305 Phone: 1-800-595-5456 Fax: 952-544-1643 Servicing Minneapolis and St. Paul for 35 years Email: luggage@luggagepros.com |
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