Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • Your product is awesome!! Will definitely buy again.

    ~ Virgilio

  • Liked the bag so much I ordered a second one this afternoon

    ~ Mike

  • Just wanted to let you know we are very happy with our recent purchase of luggage from your company. I got exactly what we were looking for and the price was reasonable. Thank you.

    ~ Joseph

  • Your map was a BIG hit with my son and his wife at his Birthday party this past Sunday. They are anxious to get past, current and future destnations up on the map as soon as possible.

    ~ Joe

  • Lowest price, fast free shipping. What more can you ask for. I have already recommended you to friends. I'm looking forward to using our new Spinners on our trip to Cancun in two weeks.

    ~ Jim

  • My experience with Luggage Pros was excellent. The order shipped promptly, the price was lower than I anticipated, and the product exceeded my expectations.

    ~ Deborah

  • Great website, service, pricing, product….definitely would order again! I bought two sets of Samsonite for each of my daughters…and they love them!

    ~ Sandra

  • Very good service. Helpful on the phone. Great that there is no mailing expense and returns are also gratis. I appreciate the ease of Luggagepros and I love my Rimowa suitcases -- I have now bought three!!

    ~ Chloe

  • This was my second time buying leather goods from Luggage Pro and once again I am totally satisfied. My husband loves the briefcase. Thanks for great products and great service.

    ~ Aurora

  • Thank you for a beautiful piece of luggage as a gift for my mother-in-law! It was a huge success! We're considering ordering more as gifts to others in the family.

    ~ Rose