Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • Every transaction I've made with Luggage Pros has been great. No issues, no damage, easy ordering, etc. Thanks.

    ~ Doug

  • I was very well pleased with Luggage pros service. Very pleased with my Kart and with the price.

    ~ Elias

  • Very, very pleased with the spinner luggage that I ordered from you. It’s feather light and will fit my needs perfectly… I’m thinking about ordering another one for my husband.

    ~ Cathy

  • I was very pleased with my purchase and have been telling everyone what a great deal I got for such a high quality item! I will definitely be a returning customer!

    ~ Haley

  • I had to order new luggage pretty much at the last minute and it arrived so quickly that my wife didn't even have a chance too stress about it. I now have your website saved to my favorites and you can bet that I will be utilizing your services again.

    ~ Kenny

  • I am very impressed with your organization and plan on being a loyal purchaser going forward.

    ~ Dennis

  • Great service my purchase arrived here (Australia) within the week , unbelievable, will recommend your company for luggage to all my friends.

    ~ Peter

  • I just wanted to let you know that I could not have been happier with my experience with Luggagepros: fast shipping, great service, and your prices cannot be beat.

    ~ Catherine

  • My experience with Luggage Pros was excellent! The response to my order was prompt and the product was delivered on the exact date that was estimated. Everything is working great. I just used the suitcase for my vacation :)

    ~ Heather

  • I am very happy with my recent purchase from Luggage Pros. My intent was to purchase new luggage for my son, who is a recent college grad. The price I found was so good, I purchased a new set for my husband and I as well.

    ~ Karen