Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • My experience with Luggage Pros was great. I received my luggage in a few days, when expected, and was able to use them for my trip to Mexico.

    ~ Sunny

  • I bought several bags from Luggage Pros. You guys always have great service, good selection, and low prices. I'm using my newest, aluminum Rimowa bag right now (writing from the airport lounge). I love it!

    ~ Pete

  • I will be sure to buy from you again in the future. The service was great and I love the new piece of luggage that I bought form you.

    ~ Debra

  • I received the rolling duffel a few days ago, and it's exactly what I need. I appreciate the speed in which it arrived. Luggage Pros will continue to be my 'go-to' shop for luggage.

    ~ Dave

  • The tags were so good, we’ve ordered another two dozen. Many thanks!

    ~ Angela

  • I was very impressed with the service and product (luggage tags) that I got from Luggage Pros. I will definitely come to your site when I need to order luggage. And I will refer your site to others!

    ~ Andrew

  • I have never ordered from the internet with such ease. Thank you for such prompt easy service and great customer service. I have told everyone I know to shop at your site for savings and premium products.

    ~ Allyson

  • All I can say is that everything was handled with professionally and very expeditiously. I have purchased two pieces of luggage from your company and both were a very positive experience. I can assure you that when I need luggage, I will be using your company.

    ~ Jimmy

  • I received my Anuschka handbag in a timely manner and it was packaged carefully. I love my new bag. Thank you for taking excellent care of my order.

    ~ Lana

  • Your company, Luggage Pros was easy to work with, and the luggage was sent quickly. It was a no hassle purchase and we would definitely recommend your company to anyone who is going to purchase luggage. Thank You.

    ~ Laura