Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • I'm very happy with my luggage rack and thinking of ordering another. It arrived in excellent shape on the day promised. I will certainly recommend your company to all my friends.

    ~ Sallie

  • Excellent product and I used it for my next trip. I will remember your site when I need further luggage.

    ~ Virginia

  • I received the items I ordered promptly and had a very easy experience ordering from Luggage Pros. The quality of the items I ordered was better than I expected and I really appreciated the very reasonable prices. I have recommended your site to a friend.

    ~ Kathryn

  • Thank you for the great experience. Website was a piece of cake, delivery was timely and the TravelPro Backpack is an awesome product.

    ~ James

  • Love my new luggage! Arrived really fast! Thanks.

    ~ Charleene

  • This is second set of luggage I have purchased from you guys in less than 18 months. I love your website, customer service, pricing, quality of luggage, shipping options. You're awesome in my book!

    ~ Sharon

  • I always by my Rimowa from you all even though there is now a store in SF. Great service.

    ~ Jamie

  • The service and response and follow up from Luggage Pros has been phenomenal! I will definitely recommend Luggage Pros and make future purchases from you.

    ~ Judy

  • I purchased the makeup bags for my daughter. They arrived quickly and she loves them. They were a great price also. Thanks.

    ~ Martha

  • The luggage rack looks great in our guest room - it was the finishing touch!

    ~ Kathy