Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • I absolutely love the products I purchased and the excellent service provided by your company. I am certainly a fan of Luggage Pros!

    ~ Hayley

  • I am very pleased with my Travelpro Luggage. I am currently in London with my new bag, I love the ease of gliding along in the terminals and trains.

    ~ Willie

  • Your website was easy to navigate and the product came just as I expected and I would definitely use your services again in the future.

    ~ Dave

  • We were very pleased with your product. The custom orders exceeded our expectations, we are anxious to see how they withstand the rigors of travel. We have already recommended your company to our friends.

    ~ Susan

  • Everything was perfect with my first order… so much so that I ordered a companion bag that is on the way.

    ~ Mel

  • My overall impression with Luggage Pros was nothing short of a great experience. Very competitive pricing and the ordering process was easy and user friendly. Very happy I found your site and very satisfied with the product.

    ~ Gerard

  • My experience with Luggage Pros was awesome! Thanks for the great prices and great service.

    ~ Jeffrey

  • I’ve now used luggagepros.com for several purchases and will keep coming back. Your prices, quality of service, timely delivery, and excellent customer service can’t be beat. You are absolutely meeting your missions. Keep up the great work!

    ~ Steve

  • I am very happy with your product and the service of your company. Will certainly do business with you again as the need arises.

    ~ Rick

  • The bag is gorgeous and exceptionally functional. I am so pleased.

    ~ Kathleen