Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • Great service and speedy delivery. Everything we expected.

    ~ George

  • It was simple to navigate the website and prices were highly competitive if not the best I could find. With attentive and knowledgeable employees, great products and unbeatable service would suggest that you have found the key to success.

    ~ Miguel

  • The service was great, very fast delivery, easy to order on line, will use you again in the future. Above all great price!

    ~ Marjo

  • Great luggage and a great price. Online ordering was easy. Shipping was extremely quick. I will definitely order from you again and recommend to friends.

    ~ Lori

  • The leather briefcase and I have been constant companions since her arrival. A lovely and perfectly appointed companion I might add. I was completely satisfied with my purchase and the delivery process and will be certain to consider you for future.

    ~ Shelli

  • Always get great service... and appreciate being able to reach a real person at odd hours.

    ~ Don

  • I received my order quickly and in great shape. It was the beat price for exactly what I wanted.

    ~ Cathy

  • I would like to share with you about my opinion of your product and to be honest I was in complete shock. It's way beyond my expectations. My husband will love it and i will definitely be interested in more of your product.

    ~ Amber

  • Very positive experience with your company. The personalized luggage tags I ordered were a gift for my daughter. She loved them. The ordering process was easy and the product met my expectations.

    ~ Michelle

  • Just wanted to say I'm very satisfied with my purchase. I'm confident I'll be using my bags for many years to come! Thanks!

    ~ Stephanie