Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • I am very impressed with your organization and plan on being a loyal purchaser going forward.

    ~ Dennis

  • Great service my purchase arrived here (Australia) within the week , unbelievable, will recommend your company for luggage to all my friends.

    ~ Peter

  • I just wanted to let you know that I could not have been happier with my experience with Luggagepros: fast shipping, great service, and your prices cannot be beat.

    ~ Catherine

  • My experience with Luggage Pros was excellent! The response to my order was prompt and the product was delivered on the exact date that was estimated. Everything is working great. I just used the suitcase for my vacation :)

    ~ Heather

  • I am very happy with my recent purchase from Luggage Pros. My intent was to purchase new luggage for my son, who is a recent college grad. The price I found was so good, I purchased a new set for my husband and I as well.

    ~ Karen

  • My online shopping experience was easy, hassle free and your descriptions/pictures on the site make the on-line experience worry free.

    ~ Jennifer

  • Have ordered several items from Luggage Pro over the past few years & have been completely satisfied with timeliness, price & quality of products.

    ~ Lenora

  • Every was as expected. Shopped around but kept coming back to Luggage Pros for the free shipping and overall ease and low prices. Will definitely hear from me again!

    ~ Jeff

  • I have ordered many items from Luggage Pros over the past few years for myself and as gifts. Your online ordering is extremely easy and your item selections are fantastic. Each item always has a great description with photo(s). Also, prices are always competitive.

    ~ Alex

  • With such great products and customer service I will definitely shop again at Luggage Pros!

    ~ Jamie