Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • My wife is incredibly happy with the bag i bought her from your site. Your prompt shipping, great prices, and astounding selection will have my family shopping with you again.

    ~ Shawn

  • I love my carry on bag! It's awesome with my dog's picture on it. Love it! Thanks again!

    ~ Lili

  • I love my new luggage and I would recommend you to anyone. This type of customer service is nearly unheard of today. I will use Luggage Pros for all my luggage needs.

    ~ Jacqui

  • We have purchased a number of pieces of luggage from Luggage Pros and have been very pleased with each and every purchase. The price is always exceptional, especially if it is on sale, something my wife likes, shipping is quick and we’ve never had a bad experience.

    ~ Sam

  • I absolutely love my luggage! I must say I shopped around and your prices were amazing compared to other sites! Also tracking my package was really easy and it arrived so fast!

    ~ Karen

  • Great site, great products, easy to use, and was amazed at how fast the items were delivered! I would HIGHLY recommend Luggage Pros to others and would definitely use it again. I am in need of another piece of luggage and will go through Luggage Pro again.

    ~ Don

  • We’ve made two small purchases from Luggage Pros and neither could have been any better. We only wish more companies performed the way yours does. Thanks for great products and fantastic customer service.

    ~ Bonnie

  • I would like to tell you that I love my personalized suitcase and have and will continue to recommend your company to as many people as I can. If I am ever looking for luggage in the future I will always use Luggage Pros.

    ~ Jemma

  • Easy, quick, and product just as advertised. I will certainly recommend you to others who need luggage. Thanks so much.

    ~ Denise

  • Working with your company was seamless. We received the product in a timely fashion, undamaged, and as described. I will recommend and shop with you again. Thanks!

    ~ Charles