Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • We love the luggage, have owned TravelPro in the past look forward to using the lightweight set soon.

    ~ Vince

  • Love your business and my new luggage. I am, and will continue to be, a loyal customer.

    ~ Jeff

  • The Rimowa case was bought for a gift. My experience with Luggage Pros was very easy, efficient and seamless. I would order from you again.

    ~ Marla

  • Your products, pricing, & service are great & that is why I've bought many pieces of luggage over the years & will continue to do so from your company. I travel all over the world on business and need & want high quality durable luggage. Thanks!

    ~ Peter

  • My second purchase. Very satisfied with your product offering, the products themselves (i.e. quality) and your pricing as well as your expeditious shipping of the items.

    ~ Barry

  • Just to let you know that I have been purchasing my luggage from your company for a few years, and have always found it to be a pleasant experience. Thank you.

    ~ Gary

  • We are busy travelers and when we want to update or purchase lighter luggage we always shop around. We are never able to beat your prices and your service is unequaled. Fast, courteous and affordable. Thanks again for a great company.

    ~ Joan

  • I thought the service and product were excellent. We gave the luggage tags as gifts at our party and they were a big hit with our guests.

    ~ Michael

  • I was very pleased with my purchase at Luggage Pros. First, the sale price on something I needed was exceptional. Second, the service was also exceptional. I will be back another time.

    ~ Nan

  • Honestly I have always been very impressed by your company and the service it provides as well as the value for money you are able to consistently offer! Thanks for this.

    ~ Keir