Awards

Briggs and Riley Retailer of the Year Award

2005 Briggs & Riley Independent Retailer of The Year

The retailer of the year award from Briggs & Riley honors the retailer who has demonstrated outstanding sales of Briggs & Riley products as well as excellent customer service. Luggage Pros has shown significant growth in sales over the past four years while maintaining the award-winning level of customer service.
Voted #1 by consumer reviews

#1 Website Voted by Top Consumer Reviews

This review service ranks websites based on cost, variety of product, and return policy. Luggage Pros was awarded a perfect 5 out of 5 stars, and ranks as the best site on the Internet to purchase luggage.
Safe Shopping Netowrk (SSN) award

Safe Shopping Network - Perfect Score

Luggage Pros has scored a perfect 100% on all four Internet shopping tests issued by The Safe Shopping Network. The four safety tests include: Safety, Performance, Usability, and Overall Rating. The safety tests issued by Safe Shopping Network focus on credit card and visitor information security. Scoring 100% on each security test allows the visitors of Luggage Pros to shop online with confidence.
BizRate Customer Certified

Bizrate Customer Certified

A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the BizRate survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Testimonials
  • Awesome products! I am very pleased with my new luggage bag & cubes. I went on my trip last week and I couldn't ask for a better choice in luggage for me. I searches for a while until I chose the luggage & your company offered me what I was looking for!

    ~ Charlotte

  • Very satisfied customer. Product was exactly what I expected and service was first rate.

    ~ Neale

  • Hi just wanted to let you know it is nice to findable company that ships to Canada. The product arrived and I am very happy with it. Will definitely recommend this company.

    ~ Tracey

  • This was my first purchase from Luggage Pros, and it was an excellent experience. Good interface on the website, great pictures of the items, and the ability to pay with PayPal was an unexpected plus!

    ~ Jeanann

  • Quick note to say that your service was simply mind boggling (received the day after ordering) and having just used the luggage on a trip I feel that the value was exceptional. I've already recommended your site and will continue to do so. Thanks a million!

    ~ David

  • Thank you for the customized luggage tags. They are perfect!! I bought them as a gift for my boyfriend. I have no doubt that he will love them as much as I do. Thank you again for your great service.

    ~ Ligaya

  • We are thoroughly delighted with your company. The product is excellent and your staff and service impeccable. Thank you !!

    ~ Johanna

  • Just a quick line to let you know how happy I am with my order experience. Your web site is great and my items were delivered promptly. I am a very satisfied customer.

    ~ Connie

  • Thank you for filling my order so promptly. I love my suitcase I purchased. I will recommend luggage pros to all my friends.

    ~ Carole

  • My son and I searched high and low for a computer bag that would fit his needs. After weeks of looking he picked a bag by your company. He texted me the minute it arrived....PERFECT! It was a pleasure doing business with your company.

    ~ Jerrie