PROS: The Piel bag is great, but the customer service is greater! I wanted to exchange the first bag because one of the handles kept slipping off my shoulder, and Rob and his team were ever so responsive. I got a new bag directly from Piel and love it!
The bag is very soft but sturdy, nice large compartments, and pretty functional. I'm taking it on a trip to Europe and I think that it will be up to the trip. I needed side pouches for travel guides and maps and for my ipad, and I think it will work.
I haven't had a nice bag for years (I used to buy Coach), so I'm really enjoying this one.
CONS: I wish the shoulder straps were a bit shorter, and the compartment where they have credit card holders is only secured with a snap, not a zipper. I'd never put credit cards in there (easily stolen), so it's a waste of leather and just adds weight.
(Posted on 3/19/13)
Price / Value
PROS: This bag is the perfect size for me to carry books and supplies to meetings and it looks very professional.
CONS: I wish the leather had a bit more sheen to it.
(Posted on 10/14/12)
Price / Value
I have to say the service was better than expected. The luggage arrived quick, the order was correct and a great price. I will definitely be ordering more soon. I'm looking at the 29" version of the luggage I ordered.
You guys are awesome. Thank you for the great service!
I was happy with site navigation as well as your prices and the information provided about each product. And, you seem to have added a Q & A portion to description which makes it more informative.
Your product is awesome!! Will definitely buy again.
Liked the bag so much I ordered a second one this afternoon
Just wanted to let you know we are very happy with our recent purchase of luggage from your company. I got exactly what we were looking for and the price was reasonable. Thank you.
Your map was a BIG hit with my son and his wife at his Birthday party this past Sunday. They are anxious to get past, current and future destnations up on the map as soon as possible.
Lowest price, fast free shipping. What more can you ask for. I have already recommended you to friends.
I'm looking forward to using our new Spinners on our trip to Cancun in two weeks.
My experience with Luggage Pros was excellent. The order shipped promptly, the price was lower than I anticipated, and the product exceeded my expectations.
Great website, service, pricing, product….definitely would order again! I bought two sets of Samsonite for each of my daughters…and they love them!