PROS: The Piel bag is great, but the customer service is greater! I wanted to exchange the first bag because one of the handles kept slipping off my shoulder, and Rob and his team were ever so responsive. I got a new bag directly from Piel and love it!
The bag is very soft but sturdy, nice large compartments, and pretty functional. I'm taking it on a trip to Europe and I think that it will be up to the trip. I needed side pouches for travel guides and maps and for my ipad, and I think it will work.
I haven't had a nice bag for years (I used to buy Coach), so I'm really enjoying this one.
CONS: I wish the shoulder straps were a bit shorter, and the compartment where they have credit card holders is only secured with a snap, not a zipper. I'd never put credit cards in there (easily stolen), so it's a waste of leather and just adds weight.
(Posted on 3/19/13)
Price / Value
PROS: This bag is the perfect size for me to carry books and supplies to meetings and it looks very professional.
CONS: I wish the leather had a bit more sheen to it.
(Posted on 10/14/12)
Price / Value
I am very pleased with my Travelpro Luggage. I am currently in London with my new bag, I love the ease of gliding along in the terminals and trains.
Your website was easy to navigate and the product came just as I expected and I would definitely use your services again in the future.
We were very pleased with your product. The custom orders exceeded our expectations, we are anxious to see how they withstand the rigors of travel. We have already recommended your company to our friends.
Everything was perfect with my first order… so much so that I ordered a companion bag that is on the way.
My overall impression with Luggage Pros was nothing short of a great experience. Very competitive pricing and the ordering process was easy and user friendly. Very happy I found your site and very satisfied with the product.
My experience with Luggage Pros was awesome! Thanks for the great prices and great service.
I've now used luggagepros.com for several purchases and will keep coming back. Your prices, quality of service, timely delivery, and excellent customer service can't be beat. You are absolutely meeting your missions. Keep up the great work!
I am very happy with your product and the service of your company. Will certainly do business with you again as the need arises.
The bag is gorgeous and exceptionally functional. I am so pleased.
My experience was perfect. Arrived early, great shape. And I love the luggage.