If you are not satisfied with your Luggage Pros purchase for any reason, you may return new, unused merchandise for a refund within 30 days of receipt, and Luggage Pros will pay for the cost of return shipping. Upon receipt of returned merchandise, Luggage Pros will issue credit for the original purchase price of the product(s). Please see our Returns Policy for complete instructions.

If you receive damaged or defective product, please call 1-800-595-5456 for immediate assistance replacing the product.

* We reserve the right to refuse unauthorized items and items sent without an RMA number.