TITAN® Lifetime Warranty (Applies to Polycarbonate Luggage distributed in North America)
Since our founding in 1983, TITAN® Luggage has been committed to providing customers with worry free ownership with your total satisfaction as our goal. With that in mind TITAN® products are covered by our TITAN® lifetime warranty. The TITAN® lifetime warranty covers defects in workmanship or material and even structural or mechanical damage which affect the function of the case. If it is broken, we will fix it at our expense or replace it with a comparable replacement product. The guarantee does not cover damage resulting from abuse or neglect. If your bag is damaged by an airline, please file a claim with the carrier before leaving the terminal. TITAN® is not responsible for damages to the contents of your luggage, for lost or stolen bags, or for consequential or incidental damages such as loss of use and suggests that you contact your airline or common carrier with claims of this nature before leaving the terminal. Cosmetic wear including dirt, abrasions and scrapes, are an unavoidable circumstance of normal luggage use and as such are not covered under this warranty. Customers with warranty issues should contact TITAN® by phone or e-mail to be directed to an authorized repair center in your area. The only expense that the customer incurs is the cost of getting the bag to a designated repair center, we‘ll cover all expenses from there including return delivery expense to any address in North America. For inquires, please visit our web page at www.titanluggageusa.com or call our toll free number (888) 470-3537 and a representative will be able to assist you. Proof of purchase is necessary to validate the warranty.

Titan Manhattan 4-Wheel

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Testimonials
  • Quick note to say that your service was simply mind boggling (received the day after ordering) and having just used the luggage on a trip I feel that the value was exceptional. I've already recommended your site and will continue to do so. Thanks a million!

    ~ David

  • Thank you for the customized luggage tags. They are perfect!! I bought them as a gift for my boyfriend. I have no doubt that he will love them as much as I do. Thank you again for your great service.

    ~ Ligaya

  • We are thoroughly delighted with your company. The product is excellent and your staff and service impeccable. Thank you !!

    ~ Johanna

  • Just a quick line to let you know how happy I am with my order experience. Your web site is great and my items were delivered promptly. I am a very satisfied customer.

    ~ Connie

  • Thank you for filling my order so promptly. I love my suitcase I purchased. I will recommend luggage pros to all my friends.

    ~ Carole

  • My son and I searched high and low for a computer bag that would fit his needs. After weeks of looking he picked a bag by your company. He texted me the minute it arrived....PERFECT! It was a pleasure doing business with your company.

    ~ Jerrie

  • I received my order last week and it arrived in a timely manner, exactly as I ordered and in perfect condition. Thanks so much for your help!

    ~ Kimberly

  • The package arrived with the personalized message you helped me get attached to my order. Much thanks

    ~ Nancy

  • I was very pleased with my product I purchased and the fact that your site offered international shipping at an affordable price. I will definitely do business with your company again.

    ~ Patrick

  • Great service, lovely duffel bag. My son-in-law was very pleased.

    ~ Mildrid