TITAN® Lifetime Warranty (Applies to Polycarbonate Luggage distributed in North America)
Since our founding in 1983, TITAN® Luggage has been committed to providing customers with worry free ownership with your total satisfaction as our goal. With that in mind TITAN® products are covered by our TITAN® lifetime warranty. The TITAN® lifetime warranty covers defects in workmanship or material and even structural or mechanical damage which affect the function of the case. If it is broken, we will fix it at our expense or replace it with a comparable replacement product. The guarantee does not cover damage resulting from abuse or neglect. If your bag is damaged by an airline, please file a claim with the carrier before leaving the terminal. TITAN® is not responsible for damages to the contents of your luggage, for lost or stolen bags, or for consequential or incidental damages such as loss of use and suggests that you contact your airline or common carrier with claims of this nature before leaving the terminal. Cosmetic wear including dirt, abrasions and scrapes, are an unavoidable circumstance of normal luggage use and as such are not covered under this warranty. Customers with warranty issues should contact TITAN® by phone or e-mail to be directed to an authorized repair center in your area. The only expense that the customer incurs is the cost of getting the bag to a designated repair center, we‘ll cover all expenses from there including return delivery expense to any address in North America. For inquires, please visit our web page at www.titanluggageusa.com or call our toll free number (888) 470-3537 and a representative will be able to assist you. Proof of purchase is necessary to validate the warranty.

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Testimonials
  • I just want to thank you so much. I love my piece of luggage and it was on my doorstep in 2 days. Excellent service.

    ~ Beth

  • I have over the years purchased several pieces of luggage from your company and your deals and quality are magnificent.

    ~ Barry

  • My wife and I have now purchased two separate items through Luggage Pros. The service and products have been very good. I have no problem in recommending your site to people that are looking for luggage.

    ~ Christopher

  • I was impressed by the selection, price and quick delivery. This from someone not easily impressed.

    ~ Ted

  • I am very very happy with my suitcase, and the time it took to receive it. When I am ready to replace the next piece you can bet your bottom dollar that I will be a repeat customer.

    ~ Mark

  • Thank you for your dedication to excellence. My experience was outstanding. My luggage arrived as scheduled and met my expectations on quality and the description. I will recommend your site to my friends.

    ~ Barbara

  • I've ordered two suitcases from you in the last month, one for myself and then one for my husband. Thank you for your prompt service. I will be sure to use Luggage Pro in the future for my travel needs.

    ~ Linda

  • Loved my purse & wallet. Fast service & cheapest price. What's not to like? You guys rock!

    ~ Merle

  • I have ordered three times from Luggage Pros and have always had exceptional service and was pleased with the product I received. I only purchase from Luggage Pros. Thank you! You are a great company!

    ~ Tara

  • Great service! Really appreciate that my luggage arrived as you stated on your web site. Exactly as promised! Thank you.

    ~ Linda