TITAN® Lifetime Warranty (Applies to Polycarbonate Luggage distributed in North America)
Since our founding in 1983, TITAN® Luggage has been committed to providing customers with worry free ownership with your total satisfaction as our goal. With that in mind TITAN® products are covered by our TITAN® lifetime warranty. The TITAN® lifetime warranty covers defects in workmanship or material and even structural or mechanical damage which affect the function of the case. If it is broken, we will fix it at our expense or replace it with a comparable replacement product. The guarantee does not cover damage resulting from abuse or neglect. If your bag is damaged by an airline, please file a claim with the carrier before leaving the terminal. TITAN® is not responsible for damages to the contents of your luggage, for lost or stolen bags, or for consequential or incidental damages such as loss of use and suggests that you contact your airline or common carrier with claims of this nature before leaving the terminal. Cosmetic wear including dirt, abrasions and scrapes, are an unavoidable circumstance of normal luggage use and as such are not covered under this warranty. Customers with warranty issues should contact TITAN® by phone or e-mail to be directed to an authorized repair center in your area. The only expense that the customer incurs is the cost of getting the bag to a designated repair center, we‘ll cover all expenses from there including return delivery expense to any address in North America. For inquires, please visit our web page at www.titanluggageusa.com or call our toll free number (888) 470-3537 and a representative will be able to assist you. Proof of purchase is necessary to validate the warranty.

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Testimonials
  • Just wanted to let you know that I am very satisfied with the luggage rack I ordered from your company. It is exactly what I was looking for and the price was reasonable. I'm also quite pleased with the prompt delivery. It arrived just in time for my guests.

    ~ Helen

  • Great experience; speedy delivery!

    ~ Alexa

  • Excellent and timely service, with great prices. And believe me, I did shop around! You can be sure that Luggage pros will be my first stop the next time I need luggage or accessories!

    ~ Patrick

  • The entire process was very good; my wife is very happy. Hence, I’m very happy.

    ~ Jack

  • My experience with your company has been very favorable. Would I use you again, absolutely. You have a nice web site and you have great products to chose from.

    ~ Jim

  • Everything was great. It was an easy ordering experience and the engraving on the map was just beautiful. Everything came so quickly and was in perfect condition!! My husband said it was his favorite gift that he got this year!

    ~ Michele

  • Your price and prompt delivery was awesome!! I have told many of my friends about your great prices and service. I will be back to shop next time I have luggage needs.

    ~ Michaelene

  • Just wanted to let you know, I was very pleased with my recent purchase. The picture and the description of the travel-kart made it easy to find exactly what I was looking for. The price was right and I received it very quickly.

    ~ Andy

  • I so appreciate the inventory on your website. I was impressed with the prompt delivery of my order. My sister loved the backpack I purchased from Luggage Pros. I would recommend your company to others and will probably order again in the future.

    ~ Jean

  • I was concerned that, with the price so low, the product might not be up to my standards. But I was delighted!!! I love the briefcase I ordered for my fiancé and am sure he will too. What a great deal!

    ~ Kate