Delsey Helium Fusion Lite 2.0 Carry on Luggage
What our Customers are Saying...
I did want to express my appreciation for the outstanding support I received from your customer support person. The first piece of Delsey luggage was defective upon arrival - the handle would not retract - which seemed to auger a bad experience. I called your CS number. The gal I spoke to couldn't have been more helpful. She immediately ordered a new suitcase for me and had UPS pick up the defective one the very next day. In a few days I had my new luggage, which so far has been fine (we've only used it once).
I admit I was floored over that kind of service and would do business with your company on that basis alone. We will give our Delsey a rigorous test on our next extended trip overseas. If it hold up well we will purchase some more pieces. I should mention I have Tumi luggage and after 15 years our large suitcase broke a wheel. The replacement would have cost about $700. Since Consumers Report gave Delsey luggage a Best Buy rating I looked it up. To my surprise, I could purchase the Delsey from you, in approximately the same size, for less than $100! In effect, I could buy 7 Delseys for the price of one Tumi - price/performance I could not ignore. If it lasts us a few years I will be content. If it lasts longer I will be astounded.