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What our Customers are Saying...
Ultimately, I had a fine experience dealing with Luggage Pros, and would definitely become a repeat customer, if the need arises. I ordered a Big Sydney Bagg by Baggalini, however I was mailed the smaller version. I was disappointed because I was traveling a couple days later and was hoping to use it. When I called, customer service, your rep was great -- she "overnighted" the correct bag and emailed the UPS return label for the incorrect bag. All went off without a hitch. I received the correct bag the next day and was able to take it on my trip. Yay! In this day of low expectations, Luggage Pros truly went above and beyond. I appreciate that.
Thanks so much.