Jenni Chan Damask 5 Piece Luggage Set

Retail Price: $680.00
Our Price: $680.00
$340.00
Usually leaves warehouse within 1 to 3 business days
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Sku
PID16863
Warranty
Weight
32.3 lbs
Brand
Line
Model
004-00-041 PIN, 004-00-040-BPIN
UPC
040413010081, 040413001270
Laptop Dimensions
10" x 16.5" x 2"
• 600D Polyester
• Large Spinner: 28" X 18" X 13" (11.5 lbs)
• Medium Spinner: 24" X 16" X 11" (9.6 lbs)
• Small Spinner: 20" X 14" X 9" (8.2 lbs)
• City Duffel Bag: 12" X 18" X 9" (2 lbs)
• Computer Tote: 12" x 17" x 5" (1 lbs)
• Patented tilt-lock handle system
• Quattro 360 degree, 4-wheel technology
• Fully lined interior with tie down straps
• Top and side carry handle
• Custom Jenni Chan hardware and self-repairing zippers
• External packing pocket
• Zippered mesh pocket and other useful pockets inside
• City Duffel has handle, detachable shoulder strap, rear strap to fit over upright handle and is fully lined
• Computer tote is fully lined, has multiple organizer pockets and a padded computer compartment
• This is a new, unused item. Luggage Pros is an authorized retailer of Jenni Chan.
• Questions? Call 1-800-595-5456 to speak to one of the pros! Or Chat Live now.
Jenni Chan luggage features American Elite's Quattro 360 Degree 4-wheel technology and Quattro handle technology. This patent pending handle is the only handle that bends to 45 Degrees so you can pull or push the case. From luggage to totes and business cases, Ms. Chan's designs offer beauty, simplicity and value.
Q:
I am interested in the Jenni Chan luggage set. Could you please advise of the warranty for the Jenni Chan products please?
A:
I have listed Jenni Chan's warranty requirements below: Jenni Chan partnered with American Elite guarantees their products to be free from defects in material and workmanship for five years from the date of original purchase. If any defects appear during the warranty period, please mail or fax the following: Copy of the warranty, a sales receipt as a proof of purchase and the starting date of the warranty. You can fax the request to 973-523-7912. Once you receive the repair authorization number, you are then authorized to return the product to: Repair Department RP# 196 West Railway Avenue Paterson, NJ 07503 Please include $25.00* for shipping and handling for the Continental US, a copy of your receipt and warranty, your contact information and repair authorization number. American Flyer will then repair or replace the product without charge under their decision. Allow 4-8 weeks for repair and returns. This warranty does not cover normal wear and tear, improper handling, or accidental damage. This warranty gives you specific legal rights, but you may have other rights which vary from state to state. Airline damages must be claimed through airline carrier. *Shipping prices are subject to increase due to rising cost of shipping. - Answered by Heather on July 18, 2011

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Not Worth It
PROS: Fun design.

CONS: The carry handle broke the very first time I used it. The manufaturer refused to fix it unless I paid for all shipping costs. (around $50) I had only owned the product for two months the first time I contacted them.

(Posted on 6/28/12)
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  • "Tera"
  • "Minneapolis, MN"
  • "Great for Long Trips"
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Testimonials
  • Honestly I have always been very impressed by your company and the service it provides as well as the value for money you are able to consistently offer! Thanks for this.

    ~ Keir

  • The quick and courteous service was unbelievable...and the luggage was delivered in 2 days. WOW!! Thanks

    ~ Michelle

  • Not only was I very satisfied with the responsiveness and service, but I am pleased with the new bag. In fact now my husband wants to order one so you have some very satisfied customers! Keep up the good work.

    ~ Catherine

  • My purchase experience and the service was outstanding. The case arrived earlier than expected and I felt that I was continuously informed through the order process and shipping. I was very pleased with my first experience and will buy from you again.

    ~ Mark

  • Great service and speedy delivery. Everything we expected.

    ~ George

  • It was simple to navigate the website and prices were highly competitive if not the best I could find. With attentive and knowledgeable employees, great products and unbeatable service would suggest that you have found the key to success.

    ~ Miguel

  • The service was great, very fast delivery, easy to order on line, will use you again in the future. Above all great price!

    ~ Marjo

  • Great luggage and a great price. Online ordering was easy. Shipping was extremely quick. I will definitely order from you again and recommend to friends.

    ~ Lori

  • The leather briefcase and I have been constant companions since her arrival. A lovely and perfectly appointed companion I might add. I was completely satisfied with my purchase and the delivery process and will be certain to consider you for future.

    ~ Shelli

  • Always get great service... and appreciate being able to reach a real person at odd hours.

    ~ Don