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Pros: Hard side and excellent zippers. The best part....doesn't fall forward when it's open. I worried initially about the small wheels but they're tough. I've owned mine less than a month and I've already gone over gravel and it's gone through the airport. I'm using it as a mobile office and it's working great.
Cons: I wanted a more feminine color but Luggage Pros was all out so I went with the black. Looks very professional.
Pros:
The outer shell is hard but giving. Can go in a trunk with other luggage. Large enough for the lap top and its "gear", but room for personal items as well.
Doesn't fall over when standing stationary.
Cons: Can't find anything wrong at the moment.