Heys USA 4WD - "The World's Lightest Spinner Luggage" The Heys 4WD is a 4 wheel Spinner luggage that is made from a Polycarbonate composite and uses Japanese made wheels. Polycarbonate is the same material used in the making of Bullet-proof glass. It is both durable and flexible so that when under stress, it flexes to absorb the impact and then afterwards flexes back to its original shape. Another great feature on the Heys 4WD is its expandability, one of the few hard-sided luggage that can expand for up to 25% more space. The Heys 4WD utilizes wheels that are specially made in Japan. These wheels allow for such fluid motion, that it will seem the luggage is gliding on its own power. It also has a push-button telescopic handle system, and has a fully lined interior with a divider. This is the world's lightest spinner luggage meaning that now with the airlines becoming more restrictive on allowable weight, this lightweight luggage set is the best choice, allows you to pack more.
PROS: Tough bag ... everything fits for several days of travel. Heavy duty zippers and the unit is expandable.
CONS: After 3-years, I'm having a wheel issue and it's not operable. I really don't mind the fact that I'm having a wheel issue, but ... Hays USA customer service is horrible. They don't return calls or e-mail, therefore, their warranty is worthless.
(Posted on 5/22/13)
Price / Value
Wheel fell off!
PROS: Worked well was easy to spot at airport
CONS: Wheel caved in and fell off after 5 or 6 trips. Emailed Heys but they never responded
(Posted on 2/14/13)
Price / Value
So-so bag at a good price
PROS: The weight and appearance (when new!)
CONS: The spinner wheels are great on a smooth flat surface, but if there are bumps or cracks, watch out-the suitcase then wants to tip over or go in its own direction. The 2 wheeled type is much easier to just yank over the bumps and up and down a flight of stairs. There should be some protective guards on the bottom (telescopic handle side)to protect the suitcase when you need to drag it. I used my suitcase for the first time on a recent trip to Italy. I was shocked when I saw it come down the carousel: it looked so battered I didn't recognize it at first! OK, so the suitcase fulfilled its basic function adequately; the zippers held up and the wheels and handles didn't fall off. But I do expect the exterior to hold up better than this one did. And I think it's back to the 2-wheelie for me when dealing with European streets!
(Posted on 11/24/12)
Price / Value
good bag @ a good price
PROS: It's size and weight
CONS: Like all bags of this type it opens in the middle about a 50/50 clam shell that makes it hard to open on hotel luggage racks and even with the divider and straps in place things can spill out when you open them.