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Excellent workmanship. Very durable. Good choice of colors (I bought the "olive"). I like the handle being on the outside of the bag. Clothes and other articles lie flat on the bottom of the bag. Fits nicely in overhead compartments (domestic and international).
The folding garment feature is great for dress and business clothes. I have owned several other bags over the years and this one is now my bag of choice. I would recommend this bag for any leisure or business traveler. Now my wife wants one. Maybe for her birthday.
Pros: I've traveled with this (older version) bag for eight years and would never choose a different brand if and when I need to select a replacement. On and off planes domestically 40+ weeks during the year this bag has taken a beating with little effect. On one occasion, when I had to check the bag, the wheels were bent in by a less than careful bag handler. I took the bag to a authorized service center in the Denver area and within one week had the bag back, no charge, and the bag was 5 years old at the time. Not only did they correct the wheel but also cleaned up the frayed edges. Great customer service! I do like the strap that comes with the bag which holds the laptop bag securely on the back of the roller. The strap is more secure than a hook and can easily be fitted to multiple laptop bags (I'd suggest the B&R expandable laptop bag as well. It's good for toting multiple items or great for an overnight by itself.)
The hanging garment section is so easy to use and keeps pants and shirts wrinkle free.
The main compartment holds much more than my old 22" bag without using the expandable option.
Cons: The outside pockets are rather difficult to get things in and out of when the bag is full.
I've had Travelpro, Tumi, and Hartmann rollaboards. This is better than any of those and very close to perfect for frequent business travel. I fly 100-150K domestic per year. There are lots of subtle things I like about this bag and some major ones too. In no special order, here are a few off the top of my head:
It fits in every domestic overhead I've tried so far, wheels first. This inclusdes 1st class which is often narrower than middle of plane. All the time, I see Tumi and Hartmann and Swiss Army rollaboards that are supposedly carry-on approved but only fit sideways (my Hartman has this problem).
The handle is long enough when wheeling it for a 6ft person. It doesn't hit my heels.
It (almost) packs flat bc handle enclosure is (mostly) outside packing compartment.
Better build quality than the other bags I mentioned above.
I've tried multiple systems for packing a suit and this tri-fold (similar to Travel-Pro and Tumi) is the one I prefer. This tri competelely zips around the suit and encloses it, which is a nice bonus--no possible zipper snag when zipping up the case.
The mesh "tie downs" in the main packing compartment work well and they stay our of the way while packing, without getting lost accidentally under your stuff.
Hartmann has a cool feature on the outside front flap of their bags. The small top flap opens and closes with a strong magnet rather than a zipper. It's also pleated. These features make it a great place for liquid toiletries and their quick retrieval at security. I wish BR bag had this instead of its no-pleat, zipper pouch. BR does have a zipped, pleated back pouch that works pretty well for similar purpose, but only big enough for a couple of small toiletries.
I didn't like the standard strap for attaching brief-case/additional bag. It's a loop that requires you stop, thread through additional bag's handles and then snap in place. For $13.50, I ordered a strap with metal hook from the BR web site so I can just drop briefcase into it. Similar to Travel Pro, which is a great feature when getting off plane.
Pros: Praises Praises Praises to this bag
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