By Mike | July 10, 2009
I recently stumbled on a funny video on YouTube. A musician, Dave Carroll, had created a music video for his song “United Breaks Guitars” – the title is pretty self explanatory. He had been Passing through Chicago’s O’Hare International Airport where United Airlines baggage handlers were seen carelessly tossing baggage, including Dave Carroll’s Taylor guitar. Upon receiving the guitar at his destination, Dave had to spend over $1200 repairing it.
Yes, this story does have a relatively happy ending though. The song has become a viral hit, with close to 1.5 million views in the past 4 days; Taylor guitars has offered to fully repair Dave’s guitar, which he says still doesn’t sound the same, and they promised him a discount on his next purchase, and even United Airlines seems to finally want to address this issue, after a whole year of ignoring it. The moral of the story is, if the airlines lose and/or break something of yours, just put up a video on YouTube.
Enjoy the video…