Viral Protest of Baggage Handlers Breaking Guitars

I recently stumbled on a funny video on YouTube.  A musician, Dave Carroll,  had created a music video for his song "United Breaks Guitars" - the title is pretty self explanatory.  He had been Passing through Chicago's O'Hare International Airport where United Airlines baggage handlers were seen carelessly tossing baggage, including Dave Carroll's Taylor guitar.  Upon receiving the guitar at his destination, Dave had to spend over $1200 repairing it.

Yes, this story does have a relatively happy ending though.  The song has become a viral hit, with close to 1.5 million views in the past 4 days; Taylor guitars has offered to fully repair Dave's guitar, which he says still doesn't sound the same, and they promised him a discount on his next purchase, and even United Airlines seems to finally want to address this issue, after a whole year of ignoring it.  The moral of the story is, if the airlines lose and/or break something of yours, just put up a video on YouTube.

Enjoy the video...

Previous Post Next Post

Leave a Reply
Testimonials
  • My experience with Luggage Pros was excellent. The order shipped promptly, the price was lower than I anticipated, and the product exceeded my expectations.

    ~ Deborah

  • Great website, service, pricing, product….definitely would order again! I bought two sets of Samsonite for each of my daughters…and they love them!

    ~ Sandra

  • Very good service. Helpful on the phone. Great that there is no mailing expense and returns are also gratis. I appreciate the ease of Luggagepros and I love my Rimowa suitcases -- I have now bought three!!

    ~ Chloe

  • This was my second time buying leather goods from Luggage Pro and once again I am totally satisfied. My husband loves the briefcase. Thanks for great products and great service.

    ~ Aurora

  • Thank you for a beautiful piece of luggage as a gift for my mother-in-law! It was a huge success! We're considering ordering more as gifts to others in the family.

    ~ Rose

  • Very satisfied. Delivery was speedy and luggage came in mint condition. Thank you for your prompt service, and the price was very good too!

    ~ Adrian

  • Suitcase arrived in a timely manner and as ordered. Thanks for the ease of ordering.

    ~ Margo

  • I was very pleased with the garment bag that I purchased. When I arrived at my destination, the gown I purchased for a wedding (which was the reason I purchased the garment bag to begin with) arrived perfectly. I would highly recommend the product and your company.

    ~ Annette

  • This was my 3rd order with luggage pros and it was once again a pleasure. Your staff members are incredibly polite and helpful and it is a pleasure to deal with them. My order was correct and arrived promptly.

    ~ Gina

  • Awesome products! I am very pleased with my new luggage bag & cubes. I went on my trip last week and I couldn't ask for a better choice in luggage for me. I searches for a while until I chose the luggage & your company offered me what I was looking for!

    ~ Charlotte